Privacy Policy

Privacy Policy

Welcome to My Dr Pain relief online store,

We at MY Dr Pain relief online store respect your privacy and keep in mind all the standards required to maintain your privacy as we value and cherish the relationship we have with our customers.

This privacy policy entails the details of how My Dr Pain relief online store ensures the privacy of details entered while shopping from My Dr Pain relief online store . 

My Dr Pain relief online store is committed and bound to protect your information entered while using the My Dr Pain relief online store for shopping and may change the policy from time to time. 

The information we collect

  • Name and Job title 
  • Contact details including e-mail address and phone number 
  • Demographic information such as postal code, preferences and interests
  • Other information i.e. relevant to customer surveys /offers

Why do we need your information and what we do with it?

The information you provide us is used by us to understand your needs and to provide you with a better and improvised service. 

  • For internal record keeping 
  • To improve products and services offered by us 
  • To keep you updated and well informed via promotional e-mails, sms, whatsapp messasge about new offers, products and services offered by us 
  • For market research purposes and for customizing our website according to customer interests and preferences. 

Shipping Policy

We currently deliver to more than 750 cities across India. We ship within 3-5 working days of receiving the order. However, in some cases, we may take longer, up to 7 working days to ship the order. In the unlikely event that we are not able to ship your order completely within 7 working days of the order, we shall cancel the remaining unshipped part of the order, and send you an email informing you about the same.

Return Policy

This item is non-returnable due to hygiene or consumable nature of the product. If you receive a damaged / defective / different item, we will refund or replace it. Please contact us on

Refund Policy

Refund is applicable as per Shipping / Return Policy. The refund amount will be made within 15 working days in the manner you have made the payment

Cookies Policy

Why do we need cookies and how we use it?

Browser cookies are a bit of text that are placed and stored in your computer’s hard drive whenever you visit our website. 

Whereas flash cookies are quite similar to browser cookies except for one thing that they store more complex data than browser cookies. Once you agree and approve cookies it helps to analyze web traffic. 

We use traffic log cookies to help see which pages are being visited the most. 

This helps us to analyze the webpage traffic to improve and maintain our website in accordance with the customer’s interests and preferences. 

Cookies in no way give us access to your computer or the data stored in your computer, it just gives access to the information you wish to share with us. 

It is your choice whether you accept cookies or not but some web page functionalities might lack if you don’t choose to accept the cookies.

Linking to other websites

We avow to protect your information on our website. But as soon as you get redirected to some other website via a link, Ad or any such redirection then we are not responsible for the privacy of any information you choose to fill there. 

You should be cautious and aware of where you choose to fill your data as such website will not come under our privacy statement.

Controlling your personal information

You can choose to deny and restrict the collection or usage of your personal information in the following ways.

Whenever you fill a form on the website, look out for a box to click that gives an option of sharing the information for direct marketing purposes. You can check or uncheck it, according to your requirement. 

If you have already agreed to us for using your personal information for direct marketing purposes then you may write to us anytime by emailing us at

We will not sell, distribute, or spread your information to any third party unless we have your proper permission or it is required by law to do so. We may use your personal information to send you promotional information or anything according to your preferences and interests. 

Whereas you may anytime request for the details of your personal information which we hold about you under Data Protection Act 1988. If you are liking to receive the copy of the detailed information then the small fee will be payable and you can do so by contacting us and If you find any of the information incomplete or incorrect then you may contact anytime soon at the contact address given above.


If you have any question regarding our privacy policy, you may contact us with the information given below.

Med Manor Organics Pvt. Ltd.
#16-11-477/45, Sri Krishna Nilayam, Dilsukhnagar,
Hyderabad – 500036

040 – 4218 3838

This Privacy Statement is effective as of June, 2020